Select the ideal plan for your project size, security requirements, and desired support level
Basic | Pro | Business | Enterprise |
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Basic | Pro | Business | Enterprise |
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Support, trainings, and project management | Self-service | Standard 24/7 | Premium 24/7 | Premium 24/7 |
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Preparation / trial period | 30 days | 30 days | 30 days | Unlimited |
Support level | Email Only | 24/7 email, chat & phone | Premier – 24/7 email, chat & phone | Premier – 24/7 email, chat & phone |
Support email response | 4 hours | 30 minutes | 15 minutes | 15 minutes |
Support chat response | 60 seconds | 60 seconds | 30 seconds | 30 seconds |
Support languages | English | 10+ languages | 10+ languages | 10+ languages |
Live trainings with an expert | 1 hour per project | Unlimited with experts | Unlimited with dedicated Premier expert | |
Premier professional services | additional fee |
Security | Basic | Standard | Standard | Advanced |
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Built-in redaction | ||||
2-step verification | ||||
Access schedule and expiration by time | ||||
Roles and groups management | Standard | Standard | Standard | Standard |
Documents permissions levels | 5 levels | 8 levels | 8 levels | 8 levels |
Preview permissions as any user | ||||
Access restriction by IP and domains | ||||
Email verification |
Documents | Basic | Standard | Advanced | Advanced |
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Online document viewer | All major file formats | All major file formats | All major file formats | All major file formats |
Automatic index numbering | ||||
Screenshot prevention with Fence View | ||||
Optical character recognition (OCR) | ||||
Full text search | ||||
Document labels | ||||
Share files externally by link New | ||||
Upload from external storage New | ||||
Bulk rename New | ||||
Copy files across projects New |
Collaboration & Reporting | Basic | Standard | Advanced | Advanced |
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Track user activity | ||||
Detailed audit trail | ||||
Notes & comments | ||||
Scheduled reports sent by email | ||||
Questions & Answers | Standard workflows | Standard workflows | Advanced workflows |
Multi-project management | Basic | Pro | Business | Enterprise |
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Access usage reports | ||||
Billing info | ||||
Browse all linked projects | Standard | Standard | Advanced | |
Users management across projects | ||||
Export across projects | ||||
Template contains security, sign-in, and branding settings |
Customization & integrations | Not Available | Standard | Advanced | Advanced |
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Dark mode New | ||||
Customizable and sortable columns in tables New | ||||
Custom branding (corporate identity) | Standard | Advanced | Full | |
Custom Q&A workflows | ||||
Custom Terms of Access / NDA per group | ||||
Custom reports New | Upon request | |||
Login access from your own site | ||||
Single sign-on integration (SAML 2.0) |
Data hosting, availability, and compliance | Basic | Standard | Advanced | Advanced |
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Data hosting locations | iDeals data centers in 9 regions | iDeals data centers in 9 regions | iDeals data centers in 9 regions | iDeals data centers in 9 regions |
99.95% uptime | ||||
Compliance | SOC 1/2/3, ISO 27001, GDPR, HIPAA, PCI DSS | SOC 1/2/3, ISO 27001, GDPR, HIPAA, PCI DSS | SOC 1/2/3, ISO 27001, GDPR, HIPAA, PCI DSS | SOC 1/2/3, ISO 27001, GDPR, HIPAA, PCI DSS |
SSL/TLS encryption | SSL/TLS with 2048-bit RSA data transfer encryption | SSL/TLS with 2048-bit RSA data transfer encryption | SSL/TLS with 2048-bit RSA data transfer encryption | SSL/TLS with 2048-bit RSA data transfer encryption |
AES encryption | 256-bit AES data at rest encryption | 256-bit AES data at rest encryption | 256-bit AES data at rest encryption | 256-bit AES data at rest encryption |
Yes, you can use your trial data room for live transactions. There are no restrictions on the data room functionality and you are provided with full customer support during your trial period. Your trial data room can be seamlessly converted to a subscription when you select a plan. There is no need to re-upload any files that have been previously uploaded to your trial data room.
Yes, you can order a fully compliant offline version of your data room on an encrypted USB drive. It usually takes 2 business days to prepare the drive and deliver it to your location, depending on the region.
We accept wire transfers as well as Visa and MasterCard. We accept payments in:
Euros
British Pounds
U.S. Dollars
Hong Kong Dollars
Australian Dollars
No, you are not obligated to continue using the iDeals Virtual Data Room after the trial.
Yes, you can distribute your storage allotment between any active data rooms you are using.
Yes. Please contact our sales team prior to changing your plan.