|Support, Trainings & Project Management||Self-service||Standard 24/7||Premium 24/7||Premium 24/7|
|Preparation / Trial period||30 days||30 days||30 days||Unlimited|
|Support Level||Email Only||Standard, 24/7 Email, Chat & Phone||Premium, 24/7 Email, Chat & Phone||Dedicated Team|
|Support Email Response||4 hours||30 minutes||15 minutes||Custom SLA|
|Support Chat Response||60 seconds||60 seconds||30 seconds||30 seconds|
|Support Languages||English||10+ languages||10+ languages||10+ languages|
|Live Trainings with an Expert||1 Hour per Project||Unlimited with Shared Experts||Unlimited with Dedicated Expert|
|Project Index Portfolio by Industry|
|Professional Services||additional fee||additional fee|
|Two-Factor Authentication||Enforced on Project level||Enforced on Project level||Enforced on Account or Project levels||Enforced on Account or Project levels|
|Access Expiration by Time|
|Roles and Groups Management||Standard||Standard||Standard||Standard|
|Documents Permissions Levels||5 levels||8 levels||8 levels||8 levels|
|Access Restriction by IP address|
|Login to Data Room from Own Website|
|Online Document Viewer||All Major File Formats||All Major File Formats||All Major and Additional File Formats||All Major and Additional File Formats|
|Automatic Index Numbering|
|Screenshot Prevention with Fence View|
|Full Text Search|
|Optical Character Recognition|
|Collaboration & Reporting||Basic||Standard||Advanced||Advanced|
|Track User Activity|
|Detailed Audit Trail|
|Notes & Comments|
|Scheduled Reports sent by Email|
|Questions & Answers||Standard Workflows||Advanced Workflows||Advanced Workflows|
|Customization & Integrations||Not Available||Standard||Advanced||Advanced|
|Custom Branding (Corporate Identity)||Standard||Advanced||Full|
|Custom Terms Of Access / NDA|
|Single Sign-On Integration (SAML 2.0)|
|Data Hosting, Availability & Compliance||Basic||Standard||Advanced||Advanced|
|Deployment Options||Public Cloud||Public Cloud||Public Cloud||Public Cloud|
|Data Hosting Locations||iDeals Datacenters in 9 Regions||iDeals Datacenters in 9 Regions||iDeals Datacenters in 9 Regions||iDeals Datacenters in 9 Regions|
|99.95% Uptime||Guaranteed by SLA|
|Compliance||SOC 1/2, ISO 27001, GDPR, HIPAA, PCI DSS||SOC 1/2, ISO 27001, GDPR, HIPAA, PCI DSS||SOC 1/2, ISO 27001, GDPR, HIPAA, PCI DSS||SOC 1/2, ISO 27001, GDPR, HIPAA, PCI DSS|
Yes, you can use your trial data room for live transactions. There are no restrictions on the data room functionality and you are provided with full customer support during your trial period. Your trial data room can be seamlessly converted to a subscription when you select a plan. There is no need to re-upload any files that have been previously uploaded to your trial data room.
Yes, you can order a fully compliant offline version of your data room on an encrypted USB flash drive. It usually takes 2 business days to prepare the drive and deliver it to your location, depending on the region.
We accept wire transfers. We also accept Visa and MasterCard.
We accept payments in:
Hong Kong Dollars;
No, you are not obligated to continue using the iDeals Virtual Data Room after the trial.
Yes, you can distribute your storage allotment between any active data rooms you are using.
Yes. Please contact our sales department prior to changing your plan.
iDeals Virtual Data Room is an excellent platform that is easy to use and provides an unparalleled level of customer service. Our firm had started off trying a variety of data rooms, and ultimately switched firm wide to iDeals for its simplicity and intuitive structure. Top notch security and customer support at a great rate.
iDeals data room software combines user-friendly interface and comprehensive functions. In addition, their diverse reporting system is extremely helpful when you need some analytic data about your data room. I would hate to switch to another system.
One of the best virtual data room platforms I have come across. Easy to navigate and manage, highly customizable, exceptionally competitive on price. A great option both for sophisticated users as well as novices.
Speaking as an administrator who has used other services, the iDeals interface is very user friendly and their file management system saved me a lot of time. I also have to give a special mention to their technical support team, they were always readily available to answer my questions. This personalized aspect is very important for business users like myself who are time pressed and in need of timely solutions.
The projects we undertook were really fine, especially considering the virtual data room software we have done quite well because the interface of the VDR was pretty easy to use, together with some pretty useful functions.
We continually use virtual data rooms provided by iDeals, the interface is friendly, everything works fine. I am willing to recommend iDeals as a reliable and responsible partner.