Privacy Policy

View privacy policy of iDeals’ websites, applications and services.




Your use of the iDeals’ website, application and the products and services provided herein, including any dispute concerning privacy, is subject to this privacy statement (“Privacy Policy”) and iDeals’ Terms of Use. By using the iDeals Website (defined below), Application (defined below) and its Products and Services (defined below), you are accepting the practices set out in this Privacy Policy and iDeals’ Terms of Use. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Please check the revision date below to determine if the Privacy Policy has been modified since you last reviewed it. Your continued use of any portion of the iDeals Website and/or Application following the posting of the updated Privacy Policy will constitute your acceptance of the changes.

This Privacy Policy was last updated on 03 June, 2015. iDeals Solutions Group S.A., and its affiliates (collectively, “iDeals”) has created this Privacy Policy in order to disclose its information gathering and dissemination practices for this website ( and/or the Application.

Upon reading this Privacy Policy, you will be informed regarding the following:

  1. what personally identifiable information of yours or third party’s personally identifiable information is collected from you through the iDeals website (the “Website”) as well as through the products and services available or enabled via the Website (“Products and Services”) or through the software provided by iDeals to offer services related to the Website and to be used on Microsoft Windows and Apple iOS devices and downloaded from the Website and Apple Store (the “Application”);
  2. the organization collecting the information;
  3. how the information is and will be used;
  4. with whom the information may be shared;
  5. what choices are available to you regarding collection, use, and distribution of the information
  6. the kind of security procedures that are in place to protect the loss, misuse, or alteration of information under iDeals’ control; and
  7. how you can access and correct any inaccuracies in the information collected about you.

To the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and iDeals regarding the use of specific areas of the Website, Application or specific Products and Services (including Product- and Service-specific licenses, terms of use, or privacy disclosures) (collectively, “Product Agreements”), the terms of the Product Agreements shall govern.

Questions regarding this Privacy Policy should be directed to the iDeals’ site coordinator at If you have any concerns or feel that there are any problems or issues relating to compliance with the policies outlined in this Privacy Policy, please contact iDeals at

A Word from iDeals

iDeals has a strong commitment to providing superior service to all of our Website and Application customers and visitors, and particularly respecting your concerns about privacy. We understand that you may have questions about how the Website, Application and the Products and Services collect and use your information; we have prepared this statement to inform you of the privacy principles that govern the Website, Application as well as the Products and Services. As a general rule, we will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail below, there are limited circumstances in which some of your information may be shared with third parties, under strict conditions. For this reason, it is important that you carefully review this Privacy Policy.

This Privacy Policy contains numerous general and technical details describing the steps that we take to respect your privacy. We have organized this Privacy Policy by major topic areas so that you can quickly link to the information of most interest to you. Meeting your needs and expectations forms the foundation of everything that we do —including protecting your privacy. If after reviewing this Privacy Policy you still have questions or privacy concerns please contact us at

Changes to the Privacy Policy

iDeals wants you to always be aware of what personal information we collect, how we use it, and under what circumstances we disclose it. All personal information, as further described below, that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. If the Privacy Policy changes in any material respect, we will not use the personal data you have submitted to us in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected, without your prior affirmative consent.

iDeals reserves the right to change the Privacy Policy from time to time at its sole discretion, and will prominently post any material changes to the Privacy Policy on the Website and Application. You will be given the opportunity to opt-out. If, as the result of such changes, you wish to alter the ways in which iDeals is allowed to use your personal information, you can do so by following the procedure described in the Choices Available to you section of this Privacy Policy (below). You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Website or Application after such notice has been posted for thirty (30) days with the following exception: if at the time you provide your personal information to iDeals you limit how such information may be used to communicate with you (either by iDeals or by third parties), iDeals will not change your preference in this regard without your affirmative consent.

If iDeals sells assets (or the assets of a division or subsidiary) to another entity, or iDeals (or a division or subsidiary) is acquired by or merged with another entity, you agree that iDeals may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. iDeals will provide notice of such asset sales, acquisitions, or mergers on the Website and/or the Application.

Legal Issues

The Website, Application and the related Products and Services may be subject to the laws of various jurisdictions, including the laws of the United States of America, the European Union, United Kingdom, Hong Kong and/or the Russian Federation and other jurisdiction because access to the Website and the Application may use internet traffic of different jurisdictions.

iDeals may disclose your personally identifiable information without your permission if it has a good-faith belief that disclosure is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable government request or to investigate or protect against harmful activities to iDeals guests, visitors, associates, or property (including the Website and the Application), or to others. iDeals also reserves the right to disclose such information in order to enforce applicable Terms of Use, including investigation of potential violations. As mentioned above, laws related to personal identifiable information vary by country. For example, personally identifiable information collected in the European Union and its Member States is subject to the EU Directives concerning personal data, privacy and electronic communications, including but not limited to Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the subsequent legislation adopted in the EU Member States.

iDeals may be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, iDeals will provide this information upon receipt of the appropriate documentation. iDeals may also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.


Browsing the Website

The Website and the Application does not collect personally identifiable information from your computer or mobile device when you browse the Website by requesting pages from our servers or running Application on your computer or mobile device. This means that, unless you voluntarily and knowingly provide us with your personally identifiable information, we will not know your name, your email address, or any other personally identifiable information. When you request a page from our Website, our servers log the information provided in the HTTP request header, JavaScript or similar technical tools, including the IP address, the time of the request, the URL of your request and other information. We collect this information in order to make the Website function correctly and provide you the functionality that you see on the Website. We also use this information to better understand how visitors use the Website and how we can better tune the Website, its contents, and functionality to meet your needs.

Third Party Websites

The Website may contain links to websites owned and operated by third parties for your convenience and information. iDeals does not control these third party websites and is not responsible for their privacy practices or content. iDeals does not control the information collection and distribution policies on websites other than those that are under the control of iDeals itself. Content on third party websites may not reflect products, services, or information provided by iDeals. Third parties may also drop their own cookies and/or use web beacons (defined below), which may be used to identify some of your preferences or to recognize you if you have previously had contacted the third parties. iDeals does not control the use of such technology by third parties, the information they collect, or how they use such information. You should direct all concerns regarding any third party website to the site administrator or webmaster of such site.

iDeals also uses third party advertising companies to serve ads when you visit other websites. These companies may use general information about your visits to the Websites as well as other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and your choices as to not having your information used by these companies, please direct such concerns to the respective company’s administrator or webmaster.

Third Party Applications

iDeals may make available third party applications through the Website or its Products and Services. The information collected by iDeals when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their respective privacy policies.

Information We Collect

Most of the Products and Services offered to visitors of the Website and users of the Application require you to register for a personal account with iDeals (“Personal Account”). When registering for a Personal Account, iDeals will ask you to voluntarily supply us with certain information about yourself by filling out and submitting an online form. Such information may include your name, phone number, email address and home and business postal addresses. It is completely optional for you to register for a Personal Account or engage in activities requiring a Personal Account.

You never have to answer any questions, and you can decline this exchange of information at any time. However, should you choose to withhold requested information, we may not be able to provide you with some or all of the Products and Services. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as optional. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. iDeals will inform you of the mandatory and/or optional character of the requested and/or required information.

iDeals will only share your information with outside parties in the ways that are described in this Privacy Policy, legal agreement between you and iDeals or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on the Website.

When you use the Website and the Application, iDeals or trusted third parties authorized by iDeals may also collect certain technical and routing information about your computer or mobile device (also known as environmental variables) to facilitate your use of the Website, Application and its services. When you browse the Internet, your Internet browser (such as Mozilla Firefox or Microsoft Internet Explorer) automatically transmits some information to iDeals every time you access content on one of our internet domains. Examples of such information include the URL of the particular Web page you visited, the IP (Internet Protocol) address of the computer you are using, or the browser version that you are using to access the Website. All of this information may be collected by iDeals and used to help improve our offerings to you.

We use such data to facilitate and track your use of the Website and its services. iDeals also uses environmental variables to measure traffic patterns on the Website. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

When you submit personal information to iDeals through the Website or the Application, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which iDeals and its affiliates and subsidiaries maintain offices or web hosting servers. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of iDeals. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

iDeals may establish relationships with various service providers whose services may become available to you via the Website or the Application, or from other websites that are linked to the Website. Typically, these providers would offer services that iDeals customers might find useful, such as those that can be used in conjunction with iDeals services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider’s Website or are using the Application will be subject to the privacy policy posted on that site, and personal information that you provide while on this Website or using the Application in conjunction with a provider’s service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with iDeals personal information collected from you. In such instances, iDeals may use this information in a manner consistent with this Privacy Policy.


iDeals collects and stores the files you upload, download, or access via the Products and Services offered through the Website and the Application. Because these files may contain confidential or sensitive information, iDeals uses a number of security technologies and procedures to help protect such files from access by third parties. It is understood, however, that no data transmission over the Internet can be guaranteed secure. Consequently, we cannot guarantee the security of any information you transmit to us or from our online Products or Services due to the circumstance beyond iDeals’ control (e.g. malware or viruses residing on your or your Internet Service Provider’s computers, Local Area Network, etc.), and you use these Services at your own risk.

Personal Account

As described above, you will be given an opportunity to create a Personal Account containing your personal information. A Personal Account may be required for receiving certain services offered on the Website or through the Application. Once the personal account is created, you will be able to access, review and update your personal account information online via the Website or the Application.

If you wish to deactivate your personal account, you can contact iDeals at When you deactivate your personal account, all information stored and maintained as part of your account will be deleted from our servers, including the files you stored via the Website or the Application, provided that the information may be retained by iDeals for archival, backup and record purposes. If you create an account, then you have the right to access and change your personal information and privacy preferences at any time by logging into your personal account, where you can view and make changes to your personal information. You may also access and change your personal information and privacy preferences by contacting us at

Securing the Transmission and Storage of Information

We treat the information you provide to us, including the Files, as confidential information; it is, accordingly, subject to our company’s security procedures and corporate policies regarding protection and use of confidential information. After personally identifiable information reaches iDeals, it is stored on a server with physical and electronic security features as customary in the industry, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access from outside of iDeals. Because laws applicable to personal information vary by country, our offices or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by this Privacy Policy is processed and stored in the United States and possibly other jurisdictions, and also in other countries where iDeals and its service providers conduct business. All iDeals employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving any site or service to protect access to your information from subsequent users.


How Your Personal Information Is Used

iDeals collects your information in order to record and support your participation in the activities you select. We may use your email address to send a confirmation email and, if necessary, may use other information you provide to contact you for help to process the service you have selected. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Unless you opt-out, your personal information also may be used to keep you informed about new products, product upgrades, patches, special offers, and other products and services of iDeals and selected third parties if you have so opted to receive such communications.

iDeals may collect information about the use of the Website or the Application, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. iDeals may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

iDeals recognizes and appreciates the importance of responsible use of information collected on this Website and the Application. Without your consent, iDeals will not communicate any information to you regarding products, services, and special offers available from iDeals or its affiliates, although we may find it necessary to communicate with you regarding your use of the services on this Website or the Application. Except in the particular circumstances described in this Privacy Policy, iDeals will also not provide your name to other companies or organizations without your consent.

Disclosure of Information to Third Parties

iDeals uses services of third parties, such as email service providers that act as independent contractors on behalf of iDeals. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose iDeals specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the iDeals’s affiliates for their use without your approval.

iDeals may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. iDeals may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this Privacy Policy, the terms of your agreements with the Company (such as the Terms of Use) or to protect the safety of our users and the public or under confidentiality and licensing agreements with certain third parties which assist us in developing, operating and maintaining the Website or the Application and its content.

In the event that all or substantially all of iDeals’ stock and/or all or substantially all assets are transferred or sold to another entity, iDeals may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.

Choices Available to You

You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Website and the Application. Please note, however, should you choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information and you will be given an opportunity to “opt-in” and make your preference choices for any items that are optional and which are not prerequisite for our rendering such services.

You can choose at any time to opt out of receiving emails from iDeals or from having your personally identifiable information shared with selected companies. If you wish to opt out, you can do so by editing your preferences with respect to email or the sharing of information. If you elect to “opt out” we will not, as applicable, share your personal information with third parties or send you emails. However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the site or comply with applicable law.

We reserve the right to send a one-time registration confirmation email, and infrequent Service Alert messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and services agreements.

iDeals is retaining these rights because in limited cases we feel that we may need to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.

When you create a personal account with iDeals and/or provide your email address and other personal identification information, based on your personal preferences, we may periodically contact you via email and provide information about special offers and promotions that may be of interest to you. These communications will relate to iDeals offers that we believe would be of interest to you.We may use a third party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send iDeals related email. If you do not wish to receive emails with updates and information please unsubscribe by sending email to: In addition, every time you receive an email you will be provided the choice to opt-out of future emails by following the instructions provided in the email.

If you wish to opt out of receiving emails, the sharing or retention of any personal identification information, or otherwise change your personal preferences, you may contact iDeals by email at

To ensure that your request is honored, you must provide iDeals with information sufficient for us to accurately identify and access your records. The information we require is your full name, company name and the email address you provided to iDeals when you requested services or products. iDeals reserves the right to contact you to verify that we have accurately identified your record.

Cookies and Web Beacons

The Website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer. Certain pages on our Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Website and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:

  • measure usage of various pages on our Website to help us make our information; more pertinent to your needs and easy for you to access;
  • identify and categorize the internet webpages from which the visitor came to the Website and observe the browsing patterns;
  • and provide functionality such as online orders, iDeals’ services and other functionality that we believe would be of interest and value to you.

The types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave the Website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other websites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with iDeals. Cookies do not, under ordinary circumstances, corrupt or damage your computer, programs, or computer files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our emails use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement. There are no cookies in emails. A cookie is placed on your computer only if and when you open the email. The cookie generated from the email does not contain any personally identifiable information and will remain on your hard drive until you delete it.

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.

Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of a web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website. iDeals uses the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Website, and to facilitate those visitors’ interactions with the Website. iDeals may make the aggregate data obtained from web analytics (including from our third party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.


iDeals takes and addresses its users’ privacy concerns with utmost respect and attention. If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact iDeals at email:

In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Please note that if you provide iDeals with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), iDeals cannot guarantee that your most recent privacy preference will be honored.

Copyright iDeals Solutions Group S.A. All rights reserved. This Website, Application and accompanying products and documentation are the copyrighted property of iDeals Solutions Group S.A.,its subsidiaries, affiliates and/or its licensors and protected by copyright laws and international intellectual property treaties. iDeals and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of iDeals Solutions Group S.A., its subsidiaries and/or affiliates. All other product and service marks contained herein are the trademarks of their respective owners. Any use of the iDeals or third party trademarks or logos without the prior written consent of iDeals Solutions Group S.A., its subsidiaries and/or affiliates or the applicable trademark owner respectively is strictly prohibited.

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