As the coronavirus (COVID-19) global outbreak has now been described as a pandemic and continues to spread around the world, we at iDeals are committed to enabling a safe working environment for our employees and to ensuring business continuity for our clients, users and partners. We are confident that coronavirus will not have a significant impact on the platform and overall service. Thank you for trusting us with your projects!
With the spread of the number of cases around the globe, we are taking measures to maintain business continuity and to protect the health of our employees.
As a cloud-based company with a solid infrastructure, we are fully prepared to manage business continuity challenges virtually. To ensure our customers and team’s safety, we have initiated remote working for the whole team. We have not observed any impact on our services and have complete belief in our ability to keep the platform running as usual, without any interruption. We have ensured that our team members have whatever they need to work remotely and to continue doing their jobs securely.
Our support team maintains the usual response time of under 30 min via email, under 1 min via chat and phone. If you have any questions, please do not hesitate to reach out to us!
We will continue to monitor news from the World Health Organization meticulously and are committed to re-evaluating the situation and adjusting our plans accordingly.
We wish you all good health and thank you for chosing iDeals VDR. Please do not hesitate to reach out with any questions or inquiries.